Real Customer Experiences

Stories From
Real Customers

Every review below was submitted by a real customer and reviewed before publishing. These are first-person accounts — not ratings pulled from another platform.

What customers are saying.

Submissions are reviewed manually and published as factual first-person accounts.

★☆☆☆☆

"They told me delivery would take 3–5 days. It took 19. Nobody would tell me where my stuff was. I had to sleep on an air mattress for three weeks while I waited."

Tampa, FL — Long distance move to Chicago, IL
Delivery Window
★☆☆☆☆

"The price nearly doubled on moving day. The driver said I had more stuff than what was quoted. Everything I owned was already on the truck. I felt like I had no choice but to pay."

Miami, FL — Move to Atlanta, GA
Price Increase at Pickup
★★☆☆☆

"I tried to cancel within 24 hours of booking. They told me I had booked a last-minute move and my deposit was already non-refundable. I never agreed to that date — the rep put it in without telling me what it meant."

Orlando, FL — In-state move
Cancellation Policy

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